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FREQUENTLY ASKED QUESTIONS

    • Odnry jewelry is primarily crafted from silver-plated bronze, known for its durability, beauty, and sustainability.

    • To maintain the shine and quality of your Odnry jewelry, clean it with mild soap and water or use a polishing cloth, dry thoroughly, and store it in an airtight bag when not in use.om silver-plated bronze, known for its durability, beauty, and sustainability.

    • Yes, our jewelry is designed to be hypoallergenic. However, if you have specific metal allergies, please check the product details or contact our customer service for more information.

    • No, we do not offer custom design services.

    • Odnry jewellery can be purchased through our official website and selected retail partners.

    • We offer a 15-day return policy on all unworn and undamaged items. Please visit our returns page for detailed instructions.

    • We provide a ring sizing guide on our website to help you determine the correct size. You can also visit a local jeweller for an accurate measurement.

    • Odnry was founded on the belief that jewellery is a reflection of individuality and aspirations, blending classic designs with contemporary aesthetics to create unique pieces.

    • You can reach our customer service team via email at support@odnrylifestyle.com or by phone at (123) 456-7890. Our team is available Monday to Friday from 9 AM to 5 PM.

    • Yes, we do! We ship to: US, UK, Canada, Australia, Dubai and Singapore. We are adding more countries every day. Please contact us to know if we can ship to your country.

    • COD is available for only orders within India.

    • It varies from country to country. Please add your favorite jewellery to the cart page to see applicable shipping charges.

    • PS: Subscribe to our newsletter to stay updated on special shipping promotions we might run.

    • Yes, it is possible to do that! Just change your shipping country to India and pay in Indian Rupees via any convenient payment option and get your order delivered to your loved ones in India. If you’re facing any issues, please write to us at support@odnrylifestyle.com.

    • Yes, all our shipping is insured and shipped via reputable courier partners like Shiprocket, DHL, Delhivery!

    • Yes, the custom duties are not included in the product price.

    • The price in dollars includes applicable duties, taxes and forex transaction charges that we incur when we ship to your country from India.

    • We are currently not accepting returns or exchanges on international orders; it is only applicable on Indian Orders.

    • Unfortunately, once an order has been shipped out of India we can't cancel your order. For any queries, please contact us on support@odnrylifestyle.com.

    • To check the status of your order, please go to ‘My Account’ and check your order details. If you are unable to find the status, please call us at +91 1234567890.

    • Information about the available shipping methods, delivery times, and associated costs.

    • A list of accepted payment methods, such as credit/debit cards, PayPal, and other payment platforms.

    • All the applicable offers, if any, will be visible while placing the order, or you can go to My Account to check for the same.

    • All the applicable offers, if any, will be visible while placing the order, or you can go    The order can be cancelled before it is in transit, but it cannot be modified after placing the order. If necessary, contact us on support@odnrylifestyle.com or call us at our toll-free number +91 1234567890.o to My Account to check for the same.

    • All orders placed before 13pm IST will be shipped the same day. Otherwise, your order will be shipped the following business day. If you place your order during the weekend, the order will be shipped the following Monday. You will receive a tracking email as soon as your package has been shipped.

    • Be aware that during and after sale periods or during Holidays, it takes longer to process and ship your order.

If you can’t find the answer that you are looking for, feel free to reach out to us:

 

Email us: support@odnrylifestyle.com

Call us at: +91 1234567890

 

*Please note that it is an Indian number

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